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  1. myFlexCard FAQ
  2. -- General Questions --

-- General Questions --

  • What benefit can I access by using my myFlexCard?
  • What number do I call if I have questions?
  • How do I activate my myFlexCard?
  • How can I check my card balance?
  • Where do I get the myTotal Benefits app?
  • Who do I contact if I did not receive my card?
  • What do I do if my card is lost or stolen?
  • Do the funds on my card expire?
  • What do I do if my card is declined?
  • Can I add my own dollars to my myFlexCard?

Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association.

The Blue Cross and Blue Shield of Minnesota myFlexCard Mastercard® Prepaid Card is issued by Stride Bank, Member FDIC, pursuant to license by Mastercard International.

Stride Bank is an independent company offering debit card services and is solely responsible for its products.

SecureBlue℠ (HMO SNP) is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees.

Enrollment in SecureBlue depends on contract renewal.

Notice of Nondiscrimination Practices and Language Assistance SecureBlue/MSHO